Learning and Assessment Kit-TLII0005 Apply customer service skills CPC Core units MEM09002 Interpret technical

Core units MEM09002 Interpret technical drawing MEM11011 Undertake manual handling MEM12023 Perform engineering measurements MEM12024 Perform computations MEM13015 Work safely and effectively in manufacturing and engineering MEM14006 Plan work activities MEM16006 Organise and communicate information MEM16008 Interact with computing technology MEM17003 Assist in the provision of on-the-job training MEM18001 Use hand tools MEM18002 Use power tools/hand held operations MSMENV272 Participate in environmentally sustainable work practices Elective units MEM26001 Lay up composites using open moulding techniques MEM26004 Make basic plugs for composites fabrication MEM26005 Make basic moulds for composites fabrication MEM26006 Mark and cut out sheets for composite use MEM26007 Select and use reinforcing appropriate for product MEM26008 Select and use resin systems appropriate for product MEM26009 Select and use cores and fillers appropriate for product MEM26011 Determine materials and techniques for a composite component or product MEM26012 Record and trial work processes for one-off composite products MEM26013 Select and use composite processes or systems appropriate for product MEM26014 Adjust resin chemicals for current conditions MEM11016 Order materials MEM13001 Perform emergency first aid MEM13002 Undertake work health and safety activities in the workplace MEM13003 Work safely with industrial chemicals and materials MEM15004 Perform inspection MEM16004 Perform internal/external customer service MEM16005 Operate as a team member to conduct manufacturing

Core units BSBXTW301 Work in a team CPPCMN4008 Read plans

Core units MSMENV472 Implement and monitor environmentally sustainable work practices Elective units BSBFIM501 Manage budgets and financial plans FNSORG501 Develop and manage a budget MEM14001B Schedule material deliveries BSBMGT403 Implement continuous improvement MEM11007B Administer inventory procedures MEM11015B Manage warehouse inventory system BSBADM502 Manage meetings BSBINM501 Manage an information or knowledge management system BSBLED401 Develop teams and individuals If you require RPL Kits with comprehensive benchmarking

ethics and privacy in an ICT environment ICTPMG609 Plan and direct complex ICT projects ICTSUS601 Integrate sustainability in ICT planning and design projects Elective units ICTDBS501 Monitor and improve knowledge management system ICTDBS601 Build a data warehouse ICTDBS602 Develop a knowledge management strategy ICTICT604 Identify and implement business innovation ICTICT605 Implement a knowledge management strategy ICTNWK601 Design and implement a security system BSBINN601 Lead and manage organisational change BSBMGT608 Manage innovation and continuous improvement ICTNWK615 Design and configure desktop virtualisation ICTNWK608 Configure network devices for a secure network infrastructure ICTNWK609 Configure and manage intrusion prevention system on network sensors If you require RPL Kits with comprehensive benchmarking

Units of competency CUADTM612 Teach high level jazz dance techniques CUAWHS413 Incorporate anatomy principles into skill development CUADTM413 Apply safe dance teaching methods CUADTM519 Refine professional practice as a dance teacher If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-TLII0005 Apply customer service skills CPC Core units MEM09002 Interpret technicalOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to