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Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking
BSBWRT301 Write simple documents
present and debate ideas Group C If you require RPL Kits with comprehensive benchmarking
Units of competency CUAGRD411 Research and apply graphic design techniques CUADES302 Explore and apply the creative design process to 2D forms CUAGRD312 Use typography techniques CUADES411 Generate design solutions * We can develop additional elective units that are not listed on request (Please contact us for further information)
An assessment tool is comprised of a number of components which ensure assessment is conducted in a manner that is fair
SCORM Compliant Package-AURETR028 Diagnose and repair instruments and warning systems Certificate II Units of competency SIRXCEG002 Assist* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.