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Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit
ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS432 Identify and resolve client ICT problems Elective units ICTNWK420 Install and configure virtual machines ICTNWK421 Install
Core units BSBWHS304 Participate effectively in WHS communication and consultation processes ICTICT401 Determine and confirm client business requirements ICTICT418 Contribute to copyright
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analyse and interpret threat data ICTCYS610 Protect critical infrastructure for organisations ICTNWK562 Configure internet gateways If you require RPL Kits with comprehensive benchmarking
Assessment Kit-BSBPMG813 Govern the portfolio Certificate I Core units BSBDIV501 Manage diversityOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of
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